The European Banking Authority (EBA) is replacing the 2019 Outsourcing Guidelines (EBA/GL/2019/02) with comprehensive new Guidelines on the sound management of third-party risk.
The regulatory focus shifts from a narrow definition of "outsourcing" to a full lifecycle framework covering all non-ICT and general third-party arrangements — running in parallel with the Digital Operational Resilience Act (DORA), which governs ICT-specific risk.
Extends beyond traditional outsourcing and credit institutions to all third-party arrangements — including intragroup — and to entities such as payment and e-money institutions and mortgage creditors.
Separates ICT services, governed exclusively by DORA, from non-ICT services — keeping risk-management standards consistent across every vendor dependency.
Introduces frameworks for integrated third-party information registers that align non-ICT documentation with existing DORA ICT registers.
Following the July 2025 consultation, financial entities are expected to have roughly two years to bring contracts and inventories into line.
ENFORMITY supports the full contract-documentation lifecycle across your organisation.
ENFORMITY centrally maps all existing intra- and intercompany contracts, service level agreements and outsourcing arrangements — where relevant, across a group or an institutional protection scheme:
Beyond core contract management, ENFORMITY captures the 30+ specific information points defined for the outsourcing register. Every field is configurable and mapped to critical or non-critical banking processes per EBA and FMA guidelines.
Start date, next renewal date, expiry date and notice periods.
Description of the outsourced service, with category assignment.
What data is outsourced, whether personal data is transferred and to which provider.
Country or countries where the service is performed, with the applicable law.
Whether the outsourced function is considered critical or important.
Date of the most recent criticality or importance assessment.
Cloud service and deployment model, and the locations where data is stored.
Governed by an intuitive, flexible role model with granular permission control.
A responsive UX/UI: the application works on the desktop and on every mobile device.
Run it in a public or private cloud, or on-premise in your own data centre.
Integrates with enterprise systems such as directory services for single sign-on.
Value lists, jobs and processes are freely configurable and adapt to your requirements.
A range of customers rely on ENFORMITY. A few of them, in their own words.
ENFORMITY is the ideal solution for our bank's requirements in group-internal SLA contract management.
The project team ensured fast, agile delivery — from specification all the way through to running the solution in production.
ENFORMITY is the leading contract-management solution — one we are very happy to recommend to our clients.
Have questions about the platform? Get in touch and request test access. We are also happy to arrange a reference call with one of our customers.